Our Services.

No Capital - just monthly payments

Conserve your capital. If it appreciates BUY it, if it depreciates, RENT it. At Guestv we provide a total finance solution that covers everything including the TV, technology, delivery, installation and support. One monthly payment that is tax deductible under our finance option and SMTV can be installed. Finance is based on a fixed term of 36, 48 or 60 months. Why wait to update your technology when you can have it now.

  • finance will be provided to approved customers

Delivery and Installation

Installation and configuration can make or break a new project. When investing in new in-room equipment it needs to work correctly from day one with minimal interruption to both guests and staff. We have our own team of professional installers who have been trained in all the SMTV products that can install, configure, train and handover projects.

 

Wi-Fi Upgrades

The WiFi plays a considerable role in the guest experience. If you’re facing problems now, simply replacing a router or access point may not be enough to ensure reliable and secure connections. Each network component functions as part of a bigger picture, and a poorly configured system can lead to technical issues.

WiFi is already an essential feature of the property. Yet, as more smart devices connect your guests to additional services, any network problems will be magnified. WiFi must support guest needs and operational demands with minimal downtime. 

Talk to us if you need guidance on your property WiFi performance. 

Warranty

All SMTV TV’s are covered under a 3 year warranty for the date of installation. Extended warranty is available for the 4th and 5th year. All warranty terms and conditions are highlighted in the warranty link which is located at the bottom of this page. Smarttv.cloud warrants, under these conditions, that should the product not to be able to be repaired it will be replaced.

 

Service and Support

Smarttv.cloud provide full support for your SMTV solution. Being the technology innovator Smarttv.cloud understand first hand how important it is for your solution to be working. Smarttv.cloud have the capability to access your SMTV remotely and make any adjustments which includes technology & system upgrades. Service and support calls can be placed 24/7 on 1300 205 989 or by Email support@smarttv.freshdesk.com