Peter Carmody

Strategy and Business Development - Guestv

Peter is a 35-year hotel interiors veteran. Specialising in design fit outs and refurbishment, Peter’s expertise ranges across all asset classes including Super Lodges, Resorts, Luxury Hotels, mid-market and budget Hotels & Motels, and Serviced Apartments.  

Peter’s intuitive understanding of investment fundamentals, operations and guest expectations has resulted in countless success stories across the accommodation industry. 

With this experience behind him, Peter and the team identified a way to make something complex and costly a lot more simple and affordable for the industry. 

“I’ve found the lengthy  journey of smart TV selection and procurement unnecessarily complex and capital intensive. There had to be a way to provide high-end guest entertainment without requiring our accommodation partners to have an in-house tech-whiz or abundant cash flow. When I experienced SmarTV.cloud, I was compelled to share this unique technology with the market.”

Sean Crichton-Browne

Customer Engagement - Guestv

Sean has operated his own business for the past 30+ years providing technology solutions to customers across a wide range of industries. For the past 4 years he has worked in the FF&E Furniture, Fittings and Equipment industry fitting out hotels across Australia including the recently opened Crown Casino in Sydney. 

Previously Sean worked as a Sales Agent for Konica Minolta Business Equipment Australia for 25 years providing high-end printing solutions to customer which included hardware, technology, and finance. His skill is understanding the customer’s needs and applying solutions that are affordable and deliver on the customers expectation. 

Sean’s’ background includes working with companies as a consultant to develop a framework and methodology to support them in building and strengthen their customer centric culture to drive customer retention, advocacy and increased business performance.  

“Over my last 30 years I have learnt that if you deliver on your promise customer will return and become advocates for your company. It is about creating partnerships and working closely with customers to understand their needs and provide solutions that are easy, secure and affordable. Our goal is to help you provide a superior guest experience so they refer your hotel and book in again”

Ross Coldwell

SMTV Dreamer - SmartTV.Cloud

Ross has previously been in many successful businesses, from starting and running the largest mobile phone repair company in Australasia, which was ultimately sold to a private investor in 2006 leaving time on his hands. After traveling for large periods of time and staying in hotels he saw a hole in the market and felt the in-room guest TV could be used for more than just watching TV. An idea was born developed  and successfully implemented across many countries. 

Ross is a firm believer that all technologies should not only be for the highbrow type properties, and all should have the same access to technologies to maximise the guest experience.  

Jeremy Amor

SMTV Product Futurist - SmartTV.cloud

Jeremy has been part of a start-up company formed in 2006 which focused on delivering more internet-based services into the guest room via different mechanisms. The primary focus was on product development and understanding the guest experience. 

So, throughout the company growth stages alot of learnings were had of what worked and what did not for both the guest and the property owner. 

This company grew into a global company with successful implantation of the product and services throughout Australia, New Zealand, Fiji, Singapore and the USA.  

“Right now I see a market of under serviced properties who are lost in technology, the speak surrounding it and some vendors who sell on the fact no one understands. Therefore, it is all in the too hard basket or sounds too expensive. Our SMTV fleet of products and sales process allows a simple understandable product which is what the guest is looking for”